Tenant Administration
Welcome to the MijnECC tenant administration guide. This section covers everything a tenant administrator needs to manage their organisation, projects, users, and configuration within MijnECC.
What is a Tenant Admin?
A tenant admin is a user with elevated permissions to manage the organisation account. Depending on role configuration, admins can:
- Invite, manage, and remove users
- Assign roles and permissions
- Create and archive projects
- Configure organisation-wide settings and templates
- Manage incident statuses, person statuses, and text shortcuts
- Manage billing and subscriptions
- Connect external integrations
- Manage the join QR code
The top-level admin of an organisation is the Organisation Owner — the account that created the organisation. Additional admins can be assigned via Roles & Permissions.
Administration Overview
| Area | Where to find it | Guide |
|---|---|---|
| User management | /management/usermanagement | Managing Users |
| Roles & permissions | /management/usermanagement | Roles & Permissions |
| Projects | Sidebar → Projects | Projects |
| Organisation settings | Sidebar → Admin Panel | Settings |
| Default templates | /management/default-teams etc. | Default Templates |
| Billing | Admin Panel → Billing | Billing |
| Integrations | Admin Panel → Integrations | Integrations |
| Support access | /management/admin → Support Access | Support Access |
Admin Panel
The Admin Panel (/tenants/{slug}/admin) is the central hub for organisation-level administration. It is accessible to users with the appropriate admin role.
From the admin panel you can:
- View and edit organisation details
- Access user management
- Configure default templates
- View billing information
- Manage the organisation join code
Quick Start for New Admins
If you have just set up your organisation, follow these steps:
- Invite your team → Managing Users → Inviting a User
- Configure roles → Roles & Permissions
- Set default templates → Default Templates
- Configure incident statuses → Settings → Incident Statuses
- Create your first project → Projects → Creating a Project
- Share the join QR code → Settings → Organisation Join Code