Billing
Billing is managed under the Admin Panel of your organisation. Only users with the appropriate admin role can view and manage billing.
Subscription Plan
Your current subscription plan, usage, and next renewal date are shown on the Billing page.
| Detail | Description |
|---|---|
| Current plan | The plan tier your organisation is subscribed to |
| Status | Active, Past Due, or Cancelled |
| Next renewal | The date your subscription renews |
| Included projects | How many concurrent active projects your plan allows |
| Included users | User seat count (if your plan has a limit) |
Invoices
Past invoices can be downloaded as PDF from the Invoices tab on the Billing page.
All invoices are generated by our billing partner Moneybird and include your organisation's billing details.
Updating Billing Details
To update your billing address, VAT number, or contact email:
- Go to Admin Panel → Billing.
- Click Update Billing Details.
- Edit the fields.
- Save.
Changes apply to future invoices.
Updating Payment Method
- Go to Admin Panel → Billing.
- Click Update Payment Method (or Manage Subscription).
- You are redirected to the secure billing portal.
- Update your credit card, SEPA direct debit, or other payment details.
- Save and return to MijnECC.
Upgrading or Downgrading
To change your subscription plan:
- Go to Admin Panel → Billing → Manage Subscription.
- Select the new plan.
- Confirm.
Upgrades take effect immediately. Downgrades take effect at the next renewal date.
Cancelling Your Subscription
To cancel your subscription, contact support@mijnecc.nl. Cancellations take effect at the end of the current billing period. After cancellation, your organisation becomes read-only and is eventually archived.
WARNING
Cancelling removes access for all users at the end of the billing period. Export any required data before cancelling.