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Default Templates ​

Default templates are organisation-wide presets that are automatically provisioned into every new project when it is created. This eliminates manual setup for every event — your standard teams, persons, groups, and checklists are ready from day one.

Templates are managed under the Management section of the sidebar.

Templates Overview Page ​

Navigate to Management → Templates (/management/templates) for a consolidated overview of all your default template categories. This page shows:

  • The number of locally configured entries versus available global defaults for each category.
  • Quick links to manage each category individually.
  • A Sync from Global Defaults action to import the platform's recommended templates in one step (see below).

Why Use Default Templates? ​

Without templates, every new project starts empty. With templates configured:

  • A new Festival Security 2026 project automatically has your standard Medical, Security East, Security West, and Logistics teams.
  • Your standard roster of full-time staff is pre-populated.
  • Your operational checklists are attached and ready to complete.

Default Teams ​

Navigate to Management → Default Teams (/management/default-teams).

Adding a default team ​

  1. Click New Default Team.
  2. Enter:
    • Name — e.g. Security Gate A
    • Callsign — optional
    • Colour — the colour used for team badges
  3. Save.

Editing a default team ​

Click the edit icon, update the fields, and save.

Deleting a default team ​

Click the delete icon and confirm. This removes it from the template only — projects already created are unaffected.

Syncing existing projects ​

After updating the template, you can push the default teams to an individual project from within that project (Teams → Sync Defaults). This adds any missing default teams without removing existing ones.

Default Persons ​

Navigate to Management → Default Persons (/management/default-persons).

Default persons are individuals that appear in every new project's roster (e.g. permanent on-call staff, coordinators, managers).

Adding a default person ​

  1. Click New Default Person.
  2. Enter:
    • Name (required)
    • Role / Function
    • Team — assigns them to one of your default teams
    • Callsign (optional)
  3. Save.

Editing & deleting ​

Use the edit and delete icons next to each person. Changes do not affect existing projects.

Default Groups ​

Navigate to Management → Default Groups (/management/default-groups).

Default groups are pre-defined clusters of people (e.g. Command Post Staff, Medical Unit A).

Adding a default group ​

  1. Click New Default Group.
  2. Enter:
    • Name (required)
    • Callsign (optional)
  3. Save.

Default Checklists ​

Navigate to Management → Default Checklists (/management/default-checklists).

Default checklists are operational checklists automatically linked to new projects (e.g. Incident Close Checklist, Pre-Event Briefing Checklist, Medical Handover).

Adding a default checklist ​

  1. Click New Default Checklist.
  2. Enter a name and optionally link it to a default team.
  3. Add checklist items — each item is a step or check (e.g. Informed relevant authorities, Documentation complete).
  4. Save.

Editing a default checklist ​

Edit the name, linked team, or individual checklist items using the edit icon.

Deleting a default checklist ​

Click the delete icon and confirm.

Syncing from Global Defaults ​

Each Management section has a Sync from Global Defaults button. This imports a recommended set of templates defined by MijnECC for platforms like yours.

WARNING

Syncing from global defaults replaces your current template list for that category. Export any custom data before syncing if you need to preserve it.

Text Shortcuts ​

Text shortcuts are reusable phrase expansions for the note editor (e.g. typing mcs expands to Medical Centre Stage — First Aid Post 1). They speed up dispatching during busy operations.

Navigate to Management → Text Shortcuts (accessible from a project's settings or the organisation management area).

Adding a shortcut ​

  1. Click New Shortcut.
  2. Enter:
    • Code — the short trigger (e.g. mcs, gate1, clear)
    • Expansion — the full text to insert
  3. Save.

Using shortcuts ​

In any incident note editor, type the code and press Space or Tab — the code is instantly replaced with the expansion.

Team members can view all available shortcuts via the keyboard icon (⌨) in the note editor toolbar. See Keyboard & Text Shortcuts.

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