Keyboard Shortcuts & Text Shortcuts

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Keyboard Shortcuts

Shortcut	Action
⌘ Enter / Ctrl Enter	Submit the current form (create incident, add note, etc.)

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Text Shortcuts

Text shortcuts let you type a short code in the note editor and have it instantly expanded to a full phrase. This is useful for standard responses, location codes, procedure references, or any text you type repeatedly.

How to use

1. In the note editor, type the shortcut code.
2. Press Space or Tab.
3. The code is immediately replaced with the configured expansion text.

Viewing available shortcuts

1. Open any incident detail page.
2. Click the keyboard icon (⌨) in the notes area toolbar.
3. A dialog lists all shortcuts configured for your project.

Managing shortcuts

Shortcuts are configured per project by project administrators under the project settings. Contact your project admin to add, edit, or remove shortcuts.