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Getting Started

Event Control Center (ECC) is your central platform for managing incidents during live events in real time.


After logging in you land on the Dashboard. The first thing you need is an active Project. Most incidents and reminders are scoped to the project your account currently has selected.

If you do not yet have a project selected, navigate to Projects in the sidebar and either create, join, or switch to an existing one. Once a project is active, all incident and reminder features become available.

New to MijnECC? Start with your Account Settings to set up your profile, passkeys, and Pushover notifications.


User Guide Contents

Core Operations

PageDescription
DashboardProject statistics and recent incidents
Incidents OverviewReal-time list of all incidents
Creating a New IncidentHow to log a new incident
Working Inside an IncidentNotes, status, teams, documents and more
Filtering & SearchingNarrow down the incidents list
RemindersTime-based alerts for your team
PDF Report ExportExporting incidents to PDF

Teams & Personnel

PageDescription
ProjectsSelecting, joining, and switching projects
TeamsWorking with teams and accepting assignments
RosterPersonnel sign-in, statuses, and bulk import
People & GroupsLive personnel directory and group management

Tools & Collaboration

PageDescription
Real-Time CollaborationLive updates and typing indicators
File ManagerProject-wide cloud file storage
Command Palette & SearchFast navigation across the entire platform
Keyboard & Text ShortcutsSpeed up your workflow

Reference

PageDescription
Account & SettingsProfile, passkeys, 2FA, Pushover, appearance
Reporting a BugSubmit bug reports directly from the application
AppendixSeverity levels, statuses, and permissions reference