Reminders
Reminders are time-based alerts scoped to a project. They help teams stay on top of scheduled actions during an event.
Reminders are visible in the Reminders card on the incidents overview page.
Creating a Reminder
- Click Options → New Reminder (top-right of the incidents page), or click the + button in the Reminders card.
- Fill in the fields:
| Field | Description |
|---|---|
| Subject | What the reminder is about |
| Date & Time | When the main alert fires |
| Pre-alert | Optional: fire an earlier warning N minutes before the main alert |
| Teams | Which teams receive this reminder |
- Save.
Reminder Alerts
When a reminder fires (or a pre-alert fires), all users currently viewing the incidents page for that project receive:
- A browser notification (if notification permission has been granted in the browser).
- An automatic refresh of the Reminders card.
The main reminder alert uses
requireInteraction: true— the browser notification stays on screen until the user actively dismisses it.
Pre-Alerts
A pre-alert fires a configurable number of minutes before the main alert, giving teams advance notice. The browser notification for a pre-alert shows how many minutes remain until the main alert.
Completing a Reminder
Click the checkmark on a reminder card to mark it as completed. Completed reminders are removed from the active list.
Real-Time Behaviour
Reminders created, updated, or deleted by any team member are reflected instantly across all connected clients — no page refresh required. See Real-Time Collaboration for details.